Home » PHP Scripts » Customer Support » SupportPRO Helpdesk

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• SupportPRO Helpdesk
• 60
• 1094
• Linux,Windows,Unix,Sun Solaris
• MySQL
• Free Trial
• $99.95
• 3.0
• 20/04/2009
• 20/04/2009
• Armia Systems, Inc
• http://www.supportpro.net/
• support  helpdesk  customer 

Description:
SupportPRO is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket. The main features include: *Email Piping: Create/Modify tickets based on customer emails automatically *Feature-packed admin and staff section *Flexible Knowledgebase *AJAX powered user interface *Advanced ticket Rule wizard *IMAP/POP3 support *Downloads : Share with your clients common files such as manuals etc in the download section. *Multiple skins to match your web design *Announcements/ News *Ticket Submission : Submit tickets with allowed types of attachments *Quick View Statistics : View ticket and staff statistics in a graphical manner *Reminders *Private Messages *Unlimited Companies *unlimited Departments